Voltage - Notice history

All systems operational

Notice history

Jul 2021

Incorrect Batch of Emails
  • Resolved
    Resolved

    We accidentally had a batch of emails get sent out that were referencing nodes that were either expired or about to expire. These were sent out for nodes that were already deleted. If your node referenced in the email was already deleted you can safely ignore the emails. We apologize for the inconvenience.

Dashboard is Inaccessible
  • Resolved
    Resolved

    We just resolved the issue!

  • Identified
    Identified

    We are continuing to work on a fix for this incident.

  • Investigating
    Investigating

    We are currently investigating this incident.

Jun 2021

SSL Certificate Provisioning Delays
  • Resolved
    Resolved

    Our upstream provider has resolved the issues in their system and we are able to return our systems to normal. Thank you for your patience.

  • Monitoring
    Monitoring

    We are still monitoring the issues with our upstream provider. We are working with them to resolve the issues as fast as we can. We are also working on a more permanent solution to provider better reliability. In the mean time if you have issues unlocking your node you can perform the following steps:

    1) Stop the node and wait until it hits the 'stopped' status' 2) Start the node up again but don't attempt to unlock it 3) Open your node's API Endpoint in a new browser window with https on port 8080 (like https://nodename.m.voltageapp.io:8080) 4) Your browser will give you a warning about the site being untrusted, this is because it's a self-signed certificate 5) Continue to open to the site so your browser will trust the certificate. The page should say 'Not Found' after you pass the SSL warning. 6) After you've trusted the certificate you can unlock your node like normal from our dashboard.

  • Identified
    Identified

    Our upstream SSL Certificate provider is experiencing problems issues SSL certificates. We are working with them to stay up to date on the current situation. During this time, we are not able to provision SSL certificates. This means Lightning nodes could receive a self-signed certificate when provisioning, restarting, or updating. This also means that Thunderhub Dashboards are not able to be created at this time.

    We are closely monitoring the situation and post updates here.

May 2021

SSL Certificate Delays
  • Resolved
    Resolved

    The issue has been resolved with our upstream provider and things are functioning as expected.

  • Identified
    Identified

    Our upstream SSL Certificate provider is experiencing problems issues SSL certificates. We are working with them to stay up to date on the current situation. During this time, we are not able to provision SSL certificates. This means Lightning nodes could receive a self-signed certificate when provisioning, restarting, or updating. This also means that Thunderhub Dashboards are not able to be created at this time.

    We are closely monitoring the situation and post updates here.

BTCPay Server Update
  • Completed
    May 07, 2021 at 3:51 AM
    Completed
    May 07, 2021 at 3:51 AM

    Maintenance has completed successfully.

  • In progress
    May 07, 2021 at 3:16 AM
    In progress
    May 07, 2021 at 3:16 AM

    Maintenance is now in progress.

  • Planned
    May 07, 2021 at 3:00 AM
    Planned
    May 07, 2021 at 3:00 AM

    We are updating btcpay0.voltageapp.io to the latest version of BTCPay Server (1.1.0). During this time the instance will go offline while the update occurs. We are scheduling an hour of downtime for the update, however we anticipate it to finish sooner.

    If you have questions please email support@voltage.cloud or join or Telegram group.

    Thank you!

Failed Redirect on our Dashboard
  • Resolved
    Resolved

    We just resolved the issue!

  • Identified
    Identified

    We're experiencing an issue with our hosting provider on our dashboard which causes our redirect from https://voltageapp.io to https://app.voltage.cloud to fail. We're working with them to resolve the issue. In the meantime, please go directly to https://app.voltage.cloud.

May 2021 to Jul 2021

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