SSL Certificate Delays

Resolved

Degraded performance

Started about 5 years agoMay 17, 2021Lasted about 2 hoursMay 17, 202112:142:34 PMUTC

Affected

Lightning Nodes

US West Zone

Updates

Resolved
May 17, 2021 at 2:34 PMUTC
Resolved
May 17, 2021 at 2:34 PMUTC
The issue has been resolved with our upstream provider and things are functioning as expected.
Identified
May 17, 2021 at 12:14 PMUTC
Identified
May 17, 2021 at 12:14 PMUTC
Our upstream SSL Certificate provider is experiencing problems issues SSL certificates. We are working with them to stay up to date on the current situation. During this time, we are not able to provision SSL certificates. This means Lightning nodes could receive a self-signed certificate when provisioning, restarting, or updating. This also means that Thunderhub Dashboards are not able to be created at this time.

We are closely monitoring the situation and post updates here.

Voltage - SSL Certificate Delays – Incident details